Last updated: October 2026
Who we are
MEPL International LLC ("MEPL", "we", "us") is a freight forwarding and logistics company headquartered at Al Nasr Plaza, 118 Oud Metha Rd, Dubai, United Arab Emirates. This policy explains how we collect, use and protect personal data when you use this website or our services.
Information we collect
- Contact details you give us — name, company, email address, phone or WhatsApp number.
- Shipment details you submit in quote and contact forms — origin, destination, cargo description, weights, dimensions and dates.
- Communications with us by email, phone, WhatsApp or web forms.
- Technical data — IP address, browser type, pages visited and referring site — collected through standard server logs and cookies.
How we use your information
- To respond to enquiries and prepare freight quotations.
- To arrange and manage shipments, customs clearance and related services.
- To send service updates and, where permitted, news and offers about our services. You can unsubscribe from marketing emails at any time using the link in each email.
- To improve our website and services, and to keep them secure.
- To meet legal, regulatory, customs and accounting obligations.
Sharing your information
We share personal data only as needed to provide our services — for example with shipping lines, airlines, trucking partners, customs authorities, insurers, warehouses and our overseas offices and agents involved in your shipment — and with service providers who host our website, email and systems on our behalf.
We do not sell your personal data. We may disclose information where required by law or to protect our rights.
International transfers
Because logistics is international, your data may be transferred to and processed in countries outside the UAE, including where your cargo is shipped. We take reasonable steps to protect it wherever it is processed.
Cookies
We use essential cookies to make the website work and may use analytics cookies to understand how it is used. You can control cookies through your browser settings.
How long we keep data
We keep personal data for as long as needed for the purposes above, including any period required by UAE law for commercial and customs records, and then delete or anonymise it.
Your rights
Subject to applicable law, including the UAE Personal Data Protection Law, you may ask to access, correct or delete your personal data, object to or restrict its use, or withdraw consent to marketing. To make a request, email info@mepl-intl.com.
Security
We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.
Contact us
MEPL International LLC, Al Nasr Plaza, 118 Oud Metha Rd, Dubai, UAE — info@mepl-intl.com — +971 4 396 5788.